Returns & Exchanges
At Aduro Products, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange provided the item is in its original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Prepare the Package
Securely pack the device in its original box, including all cables, manuals, and accessories that came with the product.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned item, we will issue a credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing